UK-based technical support for all Magewell products. Whether you need driver downloads, installation guidance, firmware updates or shipping information — we have you covered.
Four dedicated support areas covering technical help, downloads, common questions and order information.
UK-based engineers for pre-sales system design, installation guidance, driver troubleshooting, signal flow advice and post-sales technical queries across the full Magewell range.
Access the latest drivers, firmware updates, software installers, datasheets and user manuals for all Magewell products. Always up to date via the official Magewell download portal.
Answers to the most common technical and purchasing questions — covering compatibility, installation, signal formats, software support, ordering and account management.
UK delivery options, dispatch timescales, international shipping information, returns procedure and warranty claim process. All orders dispatched from our UK warehouse.
Official product documentation, application notes and integration guides hosted by Magewell.
Visit Knowledge Base →Latest firmware, drivers and software for all current Magewell product families.
Go to Downloads →Log a technical support ticket directly with Magewell's global engineering team.
Open a Ticket →Full list of software applications verified as compatible with Magewell capture and encoding devices.
View Compatible Software →SDK documentation and API references for developers integrating Magewell hardware into custom applications.
Developer Portal →Speak directly with our UK team for sales, technical pre-sales or account queries.
Contact Us →Our UK technical team is available Monday to Friday, 9am–5:30pm. Get in touch directly.