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Privacy Policy

Privacy Policy

Last updated: 15 May 2026

Who We Are

iView Data Ltd is an authorised UK Magewell reseller and distribution company, supplying professional video capture, encoding, IP conversion and live streaming solutions to businesses, integrators and enterprises across the UK and Europe.

Company: iView Data Ltd
Address: 37 Blaby Road, Leicester, LE18 4PA, United Kingdom
Email: sales@iviewdata.com
Telephone: +44 (0)116 2787812
Website: https://iviewdata.com

iView Data Ltd is registered in England and Wales. For the purposes of UK GDPR and the Data Protection Act 2018, iView Data Ltd is the data controller for personal data collected through this website.


What Data We Collect

We may collect and process the following personal data:

Contact and account information — your name, company name, email address, telephone number and postal address when you create an account, place an order, request a quote or contact us.

Order and transaction data — details of products you have purchased, order history, invoices and payment records. We do not store full payment card details — payments are processed securely by our payment providers (PayPal, Square).

Technical data — your IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access our website.

Usage data — information about how you use our website, products and services, including pages visited and search terms used.

Communications — records of any correspondence you send us, including emails and support enquiries.


How We Collect Your Data

We collect data in the following ways:

  • Directly from you — when you create an account, place an order, request a quote, complete a contact form or email us
  • Automatically — via cookies and similar technologies as you browse our website
  • From third parties — including payment processors and analytics providers

How We Use Your Data

We use your personal data for the following purposes:

To fulfil your orders — processing purchases, dispatching products, sending order confirmations and invoices. Legal basis: performance of a contract.

To manage your account — maintaining your login credentials, order history and account preferences. Legal basis: performance of a contract.

To respond to enquiries — replying to support requests, technical queries and quote requests. Legal basis: legitimate interests.

To improve our website — analysing how visitors use our site to improve performance and content. Legal basis: legitimate interests.

To comply with legal obligations — retaining financial and transaction records as required by HMRC and UK law. Legal basis: legal obligation.

Marketing — we may send you information about products and promotions if you have opted in to receive them. Legal basis: consent. You may unsubscribe at any time.


Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use:

Essential cookies — required for the website to function, including login sessions and shopping basket functionality. These cannot be disabled.

Analytics cookies — we use Google Analytics to understand how visitors use our site. This data is anonymised and aggregated.

Marketing cookies — we may use cookies to track advertising performance. You can manage your cookie preferences via our Cookie Policy page.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.


Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with:

Payment processors — PayPal and Square process payments on our behalf and are subject to their own privacy policies.

Shipping and logistics providers — to fulfil and deliver your orders.

Google — we use Google Analytics and Google Ads. Data is processed in accordance with Google’s privacy policy.

IT and website service providers — companies that support our website infrastructure, including our hosting provider.

Legal and regulatory authorities — where required by law, court order or regulatory requirement.

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.


International Transfers

Some of our third-party service providers are based outside the UK and EEA. Where we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR, including Standard Contractual Clauses where required.


How Long We Keep Your Data

We retain your personal data for the following periods:

  • Account data — for as long as your account remains active, plus 3 years after closure
  • Order and transaction records — 7 years as required by HMRC
  • Marketing preferences — until you withdraw consent
  • Support correspondence — 3 years from the date of the last communication
  • Website analytics — 26 months (Google Analytics default)

Your Rights

Under UK GDPR you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you.

Right to rectification — you can ask us to correct inaccurate or incomplete data.

Right to erasure — you can ask us to delete your personal data in certain circumstances.

Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.

Right to data portability — you can request your data in a structured, machine-readable format.

Right to object — you can object to processing based on legitimate interests or for direct marketing purposes.

Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at sales@iviewdata.com or write to us at 37 Blaby Road, Leicester, LE18 4PA. We will respond within 30 days.


Right to Complain

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF


Security

We take the security of your personal data seriously. We use SSL encryption on our website and implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

Payment card data is never stored on our servers — all payments are handled directly by our PCI-compliant payment providers.


Our website may contain links to third party websites, including Magewell’s official website. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. We will notify you of significant changes where required by law.


Contact Us

For any privacy-related questions or to exercise your rights, please contact:

iView Data Ltd
37 Blaby Road
Leicester
LE18 4PA
United Kingdom

Email: sales@iviewdata.com
Telephone: +44 (0)116 2787812

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