50+Questions answered

10Product families covered

4Signal flow diagrams

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General Setup

First-time setup, network access, firmware updates, Control Hub and common initial configuration across the Magewell range.

My Magewell device is not being detected — where do I start?

Check USB 3.0 connection, install latest driver, check Device Manager…

USB Capture devices:

Connect to a USB 3.0 port (blue inside) — not USB 2.0 or a hub
Install latest driver from magewell.com/downloads
Windows: check Device Manager → Sound, video and game controllers for yellow warnings
Windows 10/11: Settings → Privacy → Camera → ensure apps can access camera

Pro Capture PCIe / Eco Capture M.2:

Power off PC before installing — never hot-swap PCIe cards
Ensure card is fully seated in the slot
Check Device Manager → Other Devices for “Multimedia Video Controller”

Pro Convert / Ultra Encode network devices:

Check LED indicators — solid green = connected and active
Connect via USB as fallback: http://192.168.66.1

Tip: Always update firmware and driver together — mismatched versions cause detection issues.

How do I access the web GUI on any Magewell network device?

Find device IP on network, or use USB fallback at 192.168.66.1…

On DHCP, device auto-assigns an IP — find it in your router’s device list or via Control Hub
Open any browser and enter the device IP
Default credentials: username Admin / password Admin (capital A)

USB fallback (always works):

Connect device to PC via USB → navigate to http://192.168.66.1
This address works regardless of network configuration

Security: Change the default Admin password immediately after first login.

How do I update firmware on a Magewell device?

Download from magewell.com/downloads, System → Firmware → Manual Update…

Download firmware

magewell.com/downloads → select your product → download latest firmware file

Log in as Administrator

Access web GUI at device IP → log in with Admin credentials

Navigate to Firmware

System tab → Firmware → Manual Update → upload the file

Wait for reboot

Do not power off during update. Device reboots automatically when complete.

Note: Pro Capture PCIe firmware is updated via the Magewell driver panel on the host PC — not via a web GUI.

What is Magewell Control Hub and when should I use it?

Free centralised management for all Pro Convert, Ultra Encode and Ultra Stream devices…

Control Hub is free centralised management software for all Magewell network devices:

See all devices on your network in one browser interface
Push firmware updates to multiple devices simultaneously
Monitor signal status and stream health across a facility
Configure stream profiles remotely
View device temperature, uptime and error logs

Download from magewell.com/downloads → install on a Windows or Linux PC on the same network.

Recommendation: Essential for any installation with 3+ Magewell network devices.

How do I set a static IP address on a Magewell device?

Web GUI → Network tab → change IP Mode from DHCP to Static…

Web GUI → Network tab → change IP Mode from DHCP to Static → enter IP, subnet mask, gateway and DNS → Save.

Best practice: Configure via USB (http://192.168.66.1) first — this ensures a fallback access method if the IP is misconfigured.

How do I factory reset a Magewell network device?

Connect via USB → 192.168.66.1 → Reset all settings…

Connect via USB → navigate to http://192.168.66.1 → on the Sign In page click Reset all settings top-right → confirm. Takes 2–3 minutes then reboots.

Warning: Factory reset clears ALL configuration — network settings, stream profiles and credentials. Document your settings before resetting.

USB & Pro Capture PCIe

Setup, driver installation, capture software compatibility and troubleshooting for USB Capture and Pro Capture PCIe families.

How do I add a USB Capture device as a source in OBS Studio?

Sources → + → Video Capture Device → select Magewell USB Capture…

Install driver

Download USB Capture Utility from magewell.com/downloads for your specific model

Add source in OBS

Sources → + → Video Capture Device → select Magewell USB Capture from Device dropdown

Set resolution and FPS

Resolution → Custom → match your source exactly. Set FPS to match source frame rate.

Set audio device

In Properties, set Audio Device to Magewell USB Capture Audio — not Default

How do I use USB Capture with Zoom or Microsoft Teams?

Appears as standard USB camera — select from Settings → Video → Camera…

USB Capture devices appear as standard USB cameras — no additional configuration needed.

Install the USB Capture driver first
Zoom: Settings → Video → Camera → select Magewell USB Capture
Teams: Settings → Devices → Camera → select the device

Zoom tip: Enable HD video and disable “Adjust for low light” in Zoom Video Settings — this prevents Zoom degrading your broadcast-quality signal.

My USB Capture is limited to 1080p even with a 4K source — why?

USB 3.0 bandwidth limits require NV12 format for 4K capture…

USB 3.0 bandwidth limits uncompressed capture. To achieve 4K:

Confirm you are on a USB 3.0 port (not USB 2.0)
Set capture format to NV12 (YUV420) — enables 4K30 over USB 3.0
YUY2 (uncompressed 4:2:2) is limited to 1080p60 over USB 3.0 — this is normal

For 4K60 uncompressed: Use a Pro Capture PCIe card — PCIe bandwidth is not limited like USB 3.0.

Audio is not coming through my USB Capture device — how do I fix it?

Set audio device to Magewell USB Capture Audio in OBS, not Default…

In OBS: set Audio Device to Magewell USB Capture Audio — not Default
Windows Sound: ensure Magewell device is not muted
Confirm source is outputting embedded audio — some cameras require HDMI audio to be enabled in their menu
Server OS: Windows Server disables audio service by default — enable in Services

Pro Capture card shows a yellow warning in Device Manager — how do I fix it?

Driver not installed — download from magewell.com/downloads…

A yellow exclamation on “Multimedia Video Controller” means the driver is not installed.

Reseat card

Power off — ensure card is fully seated in the PCIe slot

Download latest driver

magewell.com/downloads → Pro Capture → download driver for your OS

Install and reboot

Run installer → restart → yellow warning should be gone from Device Manager

Which PCIe slot should I install a Pro Capture card in?

PCIe x4 Gen2 recommended — x2 slots reduce bandwidth…

Recommended: PCIe x4 Gen2 or higher
PCIe x4 cards fit in x8 or x16 slots and operate at x4 bandwidth
PCIe x4 in x2 slots — bandwidth reduced, not recommended for 4K or multi-channel
Check PCIe bandwidth in the driver panel after installation

Low-latency mode: Enable in driver panel — reduces capture latency to as low as 64 scan lines for live production.

My Pro Capture card shows image tearing or dropped frames — why?

Insufficient PCIe bandwidth or RGB32 colour space — switch to YUY2…

Insufficient PCIe bandwidth: Check driver panel — move card to higher-bandwidth slot or switch from RGB32 to NV12/YUY2
RGB32 colour space: Uses significantly more bandwidth — switch to YUY2 for multi-channel capture
BIOS incompatibility: Update motherboard BIOS — multi-channel cards can conflict with older BIOS versions

Can I use a Pro Capture PCIe card with a laptop?

Yes — via a Thunderbolt PCIe expansion enclosure…

Yes — using a Thunderbolt PCIe expansion enclosure. Compatible options: Sonnet xMac Mini Server, Sonnet Echo Express SE II, Akitio Node Pro.

Confirm your laptop has Thunderbolt 3 or 4
Connect the enclosure via Thunderbolt and install the card inside it
Install Magewell driver on the laptop — card detected as normal

Simpler alternative: A USB Capture Plus device connects directly via USB 3.0 — no expansion chassis needed.

Eco Capture M.2

Installation, setup and troubleshooting for the Eco Capture M.2 family — compact PCIe capture for NUC, mini-PC and embedded deployments.

What type of M.2 slot does the Eco Capture M.2 require?

Requires M.2 M-key with PCIe signalling — not SATA-only slots…

Eco Capture M.2 requires an M.2 slot with PCIe signalling — specifically M.2 M-key (PCIe x4).

NOT compatible with M.2 SATA-only slots — card will not be detected even if it physically fits
Most modern Intel NUC, desktop motherboards and mini-PCs support PCIe — confirm before purchase
The card replaces the M.2 SSD slot — ensure your system has a second storage option

My Eco Capture M.2 is installed but not detected — what should I check?

Confirm slot supports PCIe, fully seated, install Eco Capture driver…

Confirm the M.2 slot supports PCIe — SATA-only will not detect the card
Ensure card is fully seated and retaining screw is fastened
Power off completely before installing — hot-insertion not supported
Check Device Manager for “Multimedia Video Controller” — install the Eco Capture driver from magewell.com/downloads

Image tearing when capturing multiple channels on Eco Capture M.2 — why?

Known issue with multi-channel RGB32 — switch to NV12 or YUY2…

Known behaviour when capturing multiple channels simultaneously in RGB32 colour space:

Switch colour space from RGB32 to NV12 or YUY2 — significantly reduces bandwidth per channel
Reduce encoding parameters in your capture software
Update to latest Eco Capture firmware — bandwidth optimisations are included
Single-channel RGB32 capture is not affected

What is the difference between Eco Capture M.2 and Pro Capture PCIe?

Form factor — M.2 for NUC/mini-PC, PCIe for desktop/server…

Form factor: Eco Capture = M.2 for NUC and mini-PC. Pro Capture = full PCIe for desktop/server
Bandwidth: Pro Capture PCIe x4 Gen2 has higher sustained bandwidth — better for uncompressed 4K multi-channel
Channels: Eco Capture 1–4 channels. Pro Capture 1–8 channels
Use case: Eco Capture = compact embedded deployments. Pro Capture = broadcast workstations and servers

NDI & IP Production

NDI discovery, subnets, latency, packet loss and IP workflow configuration for Pro Convert and Ultra Encode devices.

My NDI stream is not discoverable on the network — how do I fix it?

NDI uses mDNS — encoder and receiver must be on same subnet…

NDI uses mDNS for automatic discovery — works within the same subnet only.

Confirm encoder and receiving device are on the same subnet (both 192.168.1.x)
Managed switches may block mDNS — ensure multicast is enabled
Allow UDP 5353 (mDNS) and TCP/UDP 5960+ (NDI streams) in firewall
Install NDI Tools on receiving PC — open NDI Studio Monitor to verify
If not discoverable, add encoder IP as a manual NDI source in your software

Best practice: A dedicated /24 VLAN for all NDI devices eliminates discovery issues permanently.

What latency should I expect from Magewell NDI devices?

Approximately 70ms at 1080p60 under ideal conditions…

Typical end-to-end latency (encode → network → decode → display) is approximately 70ms at 1080p60.

Use hardware monitors and switches — software displays add OS rendering latency
Pro Convert decoders: reduce video buffer in web GUI → NDI tab
Use a low-latency managed switch (under 1ms forwarding)
Full NDI provides lower latency than NDI HX

What is the difference between Full NDI, NDI HX, HX2 and HX3?

Full NDI = highest quality 100-200Mbps. HX3 = up to 62Mbps H.265…

Full NDI: SpeedHQ intra-frame — highest quality, ~100–200Mbps, lowest latency. Pro Convert encoders.
NDI HX: H.264 — 8–20Mbps. Ultra Encode HDMI/SDI.
NDI HX2: H.265 — 8–20Mbps. Better quality than HX at same bitrate.
NDI HX3: H.265 up to 62Mbps — approaches Full NDI quality. Ultra Encode Plus/AIO and Pro Convert IP devices.

Rule: Full NDI for production on Gigabit LAN. NDI HX3 for high-quality on bandwidth-limited networks. HX/HX2 for monitoring and preview.

I am seeing dropped frames or packet loss on my NDI stream — what causes this?

View packet loss in Pro Convert web GUI → Signal tab…

View packet loss in Pro Convert web GUI → Signal tab.

Network congestion: Full NDI at 1080p60 uses ~150Mbps — ensure switch has headroom
Consumer switches: Replace with managed Gigabit switch with QoS
Wi-Fi: Never use Full NDI over Wi-Fi — always use wired Ethernet
Long cable runs: Use Cat6 for runs over 50m

How do I set up PTZ camera control on a Pro Convert encoder?

Connect PTZ cable to Mini-DIN 8 port, configure protocol in web GUI…

Connect PTZ camera RS-232 cable to Mini-DIN 8 port using included breakout cable
Web GUI → PTZ tab → select protocol: VISCA, Visca UDP, PELCO-P or PELCO-D
Set baud rate to match camera: 9600 for PELCO-D, 38400 for VISCA typical
PTZ can also be controlled via NDI tally from vMix, TriCaster and compatible software

How do I send NDI streams across different subnets or sites?

NDI Bridge, Discovery Server, or SRT tunnel options…

Three options for cross-subnet or cross-site NDI:

NDI Bridge: Built into Ultra Encode firmware — bridges NDI streams across network segments
NDI Discovery Server: Firmware V1.2.213+ on Pro Convert decoders — Sources → NDI OPTIONS → Server IP
SRT tunnel: Encode as SRT at sending end, decode back to NDI at receiving end — works over any internet connection

Pro Convert Encoders & Decoders

Configuration, signal issues, PoE setup, output formats and troubleshooting for the complete Pro Convert family.

My Pro Convert encoder shows no signal — what should I check?

Check Signal LED, web GUI → Dashboard → Input Signal, verify EDID…

Signal LED: flashing = no signal, solid = locked
Web GUI → Dashboard → Input Signal: shows detected format or “No Signal”
Verify source is actively outputting — test directly with a monitor
HDMI encoders: check EDID settings — set Custom EDID to 1080p60 to force negotiation
SDI encoders: confirm SDI standard matches source in web GUI SDI tab
Try a different cable — SDI and HDMI cables can fail intermittently

Pro Convert decoder shows a black screen on the output — why?

Check source is selected in web GUI, Decode Output is On…

Web GUI → Sources: confirm NDI/IP source is selected and active
Web GUI → Output tab: confirm Decode Output is set to On
Check NDI source is actively streaming — open NDI Studio Monitor to verify
Try output resolution set to Follow Input — manual resolution unsupported by display shows blank

Quick fix: Press the source-select button on the device to cycle through available NDI sources without needing the web GUI.

My Pro Convert device is not powering via PoE — what should I check?

Confirm switch supports PoE, port is enabled, check PoE budget…

Confirm switch supports PoE — not all Gigabit switches include PoE
Check switch port has PoE enabled — managed switches disable PoE per-port by default
Pro Convert standard = IEEE 802.3af (15.4W). Ultra Encode Plus/AIO = IEEE 802.3at PoE+ (30W)
Check total PoE budget — if budget is exhausted, ports may not receive power
Test with included USB power adapter — if it powers via USB, issue is PoE-related

How do I use custom EDID to control what format my HDMI source outputs?

Web GUI → EDID tab → Custom EDID → select target resolution…

EDID tells the HDMI source what formats the encoder accepts — custom EDID forces the source to a specific format.

Web GUI → EDID tab → Custom EDID → choose resolution and frame rate → Apply
Source renegotiates and switches to the selected format automatically

Example: Laptop defaults to 4K60 but you need 1080p60 — set EDID to 1080p60 and the laptop switches automatically without any manual changes on the laptop.

How does tally work on Pro Convert devices?

Programme red and Preview green LEDs built in, Mini-DIN 8 tally output…

Programme (red) and Preview (green) tally LEDs are built into the device
Tally output via Mini-DIN 8 port — connect to included tally light accessory for on-camera tally
Tally state controlled by NDI production software (vMix, TriCaster etc.) via NDI tally protocol over the network — no separate tally cable infrastructure needed

What can the Pro Convert IP to HDMI display simultaneously?

Single view QHD, dual, PiP or quad 2×2 — NDI, SRT, RTMP, RTSP, HLS, Zixi…

The Pro Convert IP to HDMI (launched ISE 2026) is the new generation multi-format IP decoder:

Single view: One stream at up to QHD (2560×1440) 60fps
Dual view: Two streams side-by-side
Picture-in-picture: Two streams as main + inset
Quad 2×2: Four simultaneous streams in a grid

Accepts: NDI, SRT, RTMP, RTSP, HLS, MPEG-TS and Zixi simultaneously. Layout selection via rotary dial or web GUI.

Live Streaming Setup

Platform configuration, bitrate settings, multi-destination streaming and troubleshooting for Ultra Stream and Ultra Encode.

How do I set up a live stream to YouTube?

Via Magewell app → Channels → YouTube → log in with Google…

Via Magewell app (Ultra Stream):

Open app → Channels → Add → YouTube

Go Live

Press physical button or tap Go Live in app

Via web GUI (Ultra Encode): Channels → Add → RTMP → Server: rtmp://a.rtmp.youtube.com/live2 → paste stream key from YouTube Studio → Save → Start.

Recommended: 4500–6000Kbps, H.264, 1080p60, AAC 128Kbps for YouTube Live.

How do I stream to Facebook Live including Business Pages?

Via app for personal pages, or web GUI → RTMP with stream key for Pages…

Via Magewell app: select Facebook → log in — streams to personal profile natively
For Business Pages: Facebook → Live Video → Setup → Get Stream Key → web GUI → Channels → Add → RTMP → paste Server URL and Stream Key

Ultra Encode Plus/AIO and Director Mini/One: Support Facebook Business Pages natively in latest firmware.

Facebook limit: Maximum 4Mbps — set encoder to 4000Kbps for reliable streaming.

My stream keeps dropping — how do I fix this?

Check upload bandwidth is 70% of bitrate, use Ethernet not Wi-Fi, try SRT…

Upload bandwidth: Bitrate must be no more than 70% of sustained upload — 4Mbps stream needs 6Mbps upload minimum
Use Ethernet: Wi-Fi jitter causes drops — always use wired Ethernet for streaming
Reduce bitrate: Start at 2Mbps and increase until drops appear
Switch to SRT: SRT has built-in packet loss recovery — far more reliable than RTMP over unstable connections

Can I stream to multiple platforms simultaneously?

Ultra Stream: 2 destinations. Ultra Encode Plus/AIO: up to 6…

Ultra Stream: 2 simultaneous RTMP destinations
Ultra Encode HDMI/SDI: Multiple simultaneous destinations
Ultra Encode Plus/AIO: Up to 6 simultaneous destinations across all protocols
Director Mini/One: Up to 4 simultaneous streaming destinations

Note: Total upload bandwidth must support the combined bitrate of all active streams.

Can I stream over 4G mobile broadband?

Yes — USB modem in USB-A port. Director One has built-in 4G modem…

Yes — Ultra Stream and Ultra Encode support 3G/4G USB modems via USB-A port. Director One has a built-in 4G modem with antenna.

Insert compatible USB modem (Huawei, Vodafone, EE etc.) into USB-A port
Select Mobile Broadband as network interface in web GUI or app

Recommended 4G settings: Below 2Mbps, H.265 for efficiency, SRT rather than RTMP.

What bitrate and resolution settings should I use?

YouTube 1080p60: 4500-6000Kbps H.264. Facebook max 4Mbps…

YouTube 1080p60: 4500–6000Kbps, H.264, AAC 128Kbps
YouTube 1080p30: 3000–4000Kbps, H.264
Facebook Live: 3000–4000Kbps max, H.264
Twitch 1080p60: 4500–6000Kbps, H.264
SRT contribution: 8–15Mbps, H.265

H.265 advantage: Equivalent quality to H.264 at approximately half the bitrate.

Streaming Protocols

Understanding and configuring RTMP, SRT, HLS, RTSP, NDI HX and Zixi on Magewell devices.

RTMP

Real-Time Messaging

Standard for platform streaming. No built-in error recovery.

YouTube · Facebook · Twitch

SRT

Secure Reliable Transport

Built-in ARQ error recovery and AES-256 encryption. Ideal for unreliable networks.

Contribution · Remote production · 4G

NDI / HX

Network Device Interface

IP production protocol for LAN environments.

vMix · OBS · Switchers

HLS

HTTP Live Streaming

Segment-based. Higher latency but universally compatible.

Web delivery · CDN · VOD

RTSP

Real-Time Streaming

Pull-based — receivers connect to the encoder.

IPTV · VLC · Local monitoring

Zixi

Zixi Protocol

Managed broadcast IP transport with hitless failover.

Broadcast contribution

How do I configure SRT — Caller vs Listener mode?

Caller: encoder initiates. Listener: encoder waits for connection…

SRT Caller — encoder initiates connection. Use when destination has a known IP and open port.

Channels → Add → SRT → Caller → enter destination IP and port e.g. 192.168.1.100:9001

SRT Listener — encoder waits for connections. Use when destination IP is unknown or behind NAT.

Select Listener → set port → ensure port is open UDP in firewall

Latency: Set to 4× round-trip time. Local network: 20–40ms. Internet: 120–250ms.

Security: Always enable AES-256 on SRT streams over public internet.

When should I use RTMP vs SRT?

RTMP for stable platforms, SRT for unreliable links and broadcast contribution…

Use RTMP for: consumer platforms (YouTube, Facebook, Twitch), stable internet, maximum compatibility. Use SRT for: unreliable connections (4G, satellite), broadcast contribution, security/encryption required, high bitrates above 8Mbps.

Industry trend: Professional broadcast has largely migrated from RTMP to SRT for contribution links.

How do I find the HLS or RTSP stream URL from a Magewell encoder?

Shown in web GUI → Channels. RTSP: port 554, HLS: port 8080…

URL shown in web GUI → Channels → next to the active session.

RTSP: rtsp://[device-ip]:554/stream
HLS: http://[device-ip]:8080/stream.m3u8

Paste into VLC, web player or receiving software. Ensure ports 554 and 8080 are open if accessing externally.

Ultra Encode & Ultra Stream

App control, recording, OSD overlays, scheduling and configuration for the Ultra Encode and Ultra Stream families.

How do I connect the Magewell app to my Ultra Stream device?

Enable Bluetooth, open app, tap + and select device from scan list…

Install Magewell app

From App Store (iOS) or Google Play (Android)

Enable Bluetooth on phone

Power on the Ultra Stream device

Pair via Bluetooth

Open app → tap + → select device from Bluetooth scan list

Same Wi-Fi network

Ensure phone and device are on the same Wi-Fi for full control after pairing

Can I record locally while streaming at the same time?

Yes — all models support simultaneous streaming and local recording…

Yes — all Ultra Stream and Ultra Encode devices support simultaneous streaming and local recording.

Ultra Stream: 32GB internal SD + USB flash drive simultaneously
Ultra Encode HDMI/SDI: USB flash drive simultaneously
Ultra Encode Plus/AIO: USB flash drive + SD card simultaneously

MP4 or MOV format. Files can be uploaded to FTP, Dropbox or Google Drive directly from web GUI.

How do I add a logo or text overlay to my stream?

OSD overlays available on Ultra Encode AIO only — up to 8 simultaneous…

OSD overlays available on the Ultra Encode AIO only — up to 8 simultaneous:

Text overlay with custom font and position
PNG logo/image file uploaded via web GUI
Analogue and digital clock displays

Web GUI → Video → OSD. Overlays appear in encoded stream only — not on loop-through output.

Can I schedule streams to start and stop automatically?

Available on Ultra Encode AIO only — web GUI → Channels → Schedule…

Stream scheduling available on the Ultra Encode AIO only. Web GUI → Channels → Schedule → set start and stop times — device streams automatically without operator intervention.

Use case: Set a Sunday service stream to start at 10:00 AM and stop at 12:00 PM automatically — no operator needed on-site.

What is different about the Ultra Encode Plus models vs the standard models?

4K input, 32Mbps, NDI HX3, PoE+, 6 destinations, SD card recording…

The Plus models add:

4K input: Up to 4096×2160 30fps vs 2048×1080 on standard
32Mbps bitrate: vs 16Mbps on standard
NDI HX2 and HX3: Up to 62Mbps vs NDI HX only
PoE+ powered: IEEE 802.3at — no mains adapter required
Up to 6 simultaneous destinations
SD card + USB recording: vs USB only on standard

Director Mini & Director One

Setup, scene configuration, sources, streaming, recording and troubleshooting for the Director all-in-one production systems.

How do I add sources to Director Mini for the first time?

HDMI, USB webcam, NDI HX2/HX3, SRT, phone camera, media files…

Director Mini accepts a wide range of source types:

HDMI: Connect to HDMI IN 1 or 2 — auto-detected, supports up to 4K input
USB webcam: UVC-compatible cameras including DJI and Insta360
NDI HX2/HX3: Touchscreen → Sources → Add → NDI → select from network
SRT stream: Add → SRT → enter server URL or listener port
Phone camera: Director Utility app → connects phone camera as a source over Wi-Fi
Media file: Copy MP4/MOV/JPG/PNG to internal storage or SD card → Add → Video/Image

Limit: Maximum 3 simultaneous live IP sources per show.

How do scenes work and how do I switch between them?

Create scene layouts, tap to switch — Cut, Fade, DIP, DVE transitions…

Scenes are pre-configured layouts combining sources, graphics and overlays.

Create scenes in the Scenes panel — drag sources into layout, set size and position
Switch via touchscreen — tap scene for direct cut, or tap Preview first then Programme for controlled transition
Available transitions: Cut, Fade, DIP, DVE and custom effects

Director Utility app enables remote scene switching from a smartphone.

What graphics can I add to a Director Mini production?

Titles, lower thirds, scoreboard, timer, clock, social media, logo overlays…

Built-in GFX system includes:

Title and lower-third overlays with custom text
Scoreboard with home/guest scores — including tennis templates
Timer and stopwatch
Analogue and digital clock
Logo image overlays (PNG)
Social media overlays
Custom PAG (Portable Animated Graphics) files for animations

All GFX text can be edited live during production from touchscreen or Director Utility app.

How does ISO recording work on Director Mini?

Two-channel simultaneous recording — Programme, HDMI 1, HDMI 2, NDI HX3…

Director Mini supports two-channel simultaneous ISO recording:

Choose from: Programme, HDMI 1, HDMI 2, USB Webcam, Multi-view, NDI HX2/HX3
Can record same source at two different quality levels simultaneously
Files saved to internal storage or SD card in MP4 or MOV
Split by time (up to 4 hours) or file size (up to 16GB)
Export via USB flash drive, SD card, Director Utility app or web GUI download

How do I power Director Mini in the field without mains?

Two hot-swappable NP-F batteries on rear — NP-F970 gives 3-4 hours…

Director Mini supports two hot-swappable NP-F batteries (not included) on the rear.

NP-F550, NP-F570, NP-F750, NP-F970 compatible
Hot-swap one battery while the other powers the device
Rear-mounted batteries act as a stand for ventilation

Runtime: Two NP-F970 batteries provide approximately 3–4 hours of operation.

What is the difference between Director Mini and Director One?

Director One: 7″ screen, built-in 4G, locking connectors, external touchscreen…

Both share the same core production feature set. Key differences:

Screen: Director Mini = 5.44″ AMOLED. Director One = 7″ display
Built-in 4G: Director One has built-in 4G modem with antennas — no USB dongle needed
Locking connectors: Director One has locking HDMI and USB — more secure for OB deployments
External touchscreen: Director One supports an external connected touchscreen for Duplicate Screen mode

Choose Director Mini for compact solo productions. Choose Director One for professional field production and OB use.

What can I control remotely via the Director Utility app?

Scene switching, GFX editing, audio control, PTZ, instant replay, phone camera…

The Director Utility app (iOS and Android) provides:

Scene switching and transition control
GFX management — edit lower-thirds, scoreboard and clock live
Audio level control and monitoring
PTZ camera control via network (Visca UDP)
Instant replay control
Use phone camera as additional video source (up to 3 phone cameras)
Stream start/stop and recording management

Setup Diagrams

Visual signal flow diagrams for common Magewell deployment scenarios across the complete product range.

NDI encoding workflow — camera to production software

Live streaming workflow — Ultra Encode multi-destination

Director Mini — multi-camera production workflow

USB Capture — signal flow to capture software