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  5. On MSI x99 motherboard, image is horizontally torn or moved when I preview captured video from a single channel; blue screen error occurs when I preview captured video from multiple channels

On MSI x99 motherboard, image is horizontally torn or moved when I preview captured video from a single channel; blue screen error occurs when I preview captured video from multiple channels

We’ve found compatibility issue between bridge chips and MSI x99 motherboard among batches produced before Aug, 2016. If you are using MSI x99 motherboard and encounter the problem, please contact us for return-to-factory service.

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